SMS Messaging Policy

5 Star Ride Co. SMS Messaging Policy

Effective Date: August 2026

At 5 Star Ride Co., we use SMS (text messaging) to provide reservation updates, account notifications, customer support, and promotional offers only when you have provided your consent.

SMS Program Description

By providing your mobile phone number and opting in, you agree to receive text messages from 5 Star Ride Co. regarding:

Message frequency varies based on your reservations and account activity.


Consent

You will only receive SMS messages after you have expressly consented through our website or mobile application.

By opting in, you authorize 5 Star Ride Co. to send automated and non-automated text messages to the mobile number you provided.

Consent is not a condition of purchasing transportation services.


Message Frequency

Message frequency varies depending on your reservation activity, account settings, and support requests.


Message & Data Rates

Message and data rates may apply based on your mobile carrier’s plan.

Please contact your wireless provider for pricing information.


Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive one confirmation message and will no longer receive additional SMS messages unless you opt in again.


Help

For assistance, reply:

HELP

or contact us through our website:

https://www.5StarRideCo.com


Privacy

Your privacy is important to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except as necessary to provide messaging services or as required by law.


Data Security

We use commercially reasonable safeguards to protect customer information from unauthorized access, disclosure, alteration, or destruction.


Supported Carriers

SMS services are supported by most major U.S. wireless carriers. Delivery is not guaranteed and may vary by carrier.


Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to participate in our SMS program.


Changes to This Policy

5 Star Ride Co. reserves the right to modify this SMS Messaging Policy at any time. Updates become effective upon publication on this website.


Contact Information

5 Star Ride Co.

Belton, Missouri

Website:
https://www.5StarRideCo.com

Email:
support@5StarRideCo.com