Privacy Policy

5 Star Ride Co. Privacy Policy

Effective Date: August 5, 2026

Privacy Commitment

5 Star Ride Co. respects your privacy and is committed to protecting the personal

information you share with us. This Privacy Policy explains how we collect, use, store, and

protect your information when you use our website, mobile application, and transportation

services.

Information We Collect

• Name

• Email address

• Phone number

• Pickup and destination information

• Reservation details

• Payment information processed through secure third-party payment providers

• Device and website usage information

How We Use Your Information

We use your information to schedule rides, communicate about reservations, provide

customer support, improve our services, process payments, and send notifications that you

have requested.

SMS Messaging Privacy

By opting in, you consent to receive SMS messages from 5 Star Ride Co. regarding account

verification, reservation confirmations, driver arrival notifications, reservation reminders,

trip updates, receipts, customer support, and, if separately opted into, promotional or

loyalty messages.

Message frequency varies based on your activity. Message and data rates may apply. Reply

STOP to unsubscribe at any time or HELP for assistance.

Required Mobile Privacy Disclosure

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. 

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties

except aggregators and service providers that support the delivery of SMS messages on

behalf of 5 Star Ride Co. These providers are only permitted to use the information as

necessary to provide messaging services.

Information Sharing

We do not sell your personal information. We may share information only with trusted

service providers that help us operate our business, process payments, provide messaging

services, or when required by law.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to

protect your information.

Your Choices

You may request updates or deletion of your personal information where permitted by law.

You may opt out of SMS messages by replying STOP and may unsubscribe from marketing

emails at any time.

Contact Us

5 Star Ride Co.

Website: https://5StarRideCo.com

Email: info@5StarRideCo.com

© 2026 5 Star Ride Co., LLC. All Rights Reserved.